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Indiabulls Home Loan

  • Indiabulls started in the middle of 1999 as a brokerage service house and moved towards online internet brokerage services in 2000. After launching its IPO, the company started its financing services with consumer loans. The company provides home loan with the USP of disbursing loans within 48 hours.

    Interest Rates

    Loan Amount

    Salaried

    Self Employed

    Self Employed Non Professional

    Up to Rs 30 lakh

    10.25%

    10.25%

    10.25%

    Rs 30 lakh to Rs75 Lakh

    10.5%

    10.5%

    10.5%

    Above Rs 75 lacs

    11%

    11%

    11%

     

    Charges

    Charges have not been disclosed on the website.

    Flexibility

    • Eligibility: Eligibility will be decided on the basis of financial stability of the customer.

    • Amount: Up to 80% of the cost of property can be funded on basis of repayment capacity of the customer.

    • Tenure: Tenure can be stretched up to a maximum of 20 years, and restricted to age of retirement of the applicant.

    • Time taken for processing: The time taken by Indiabulls to process loans is less as per the industry standards, but documentation is hassled.

    • Special options:

    1. Approval of loan, even if, property is yet to be selected.
    2. Special rates would be offered to corporate clients.
    3. Online access of loan account will be given.

     

    Example

    Criteria

    Amount

    Loan amount

    Rs 40 lakh

    Interest rate

    10.5%

    Tenure in months

    144 months (12 years)

    EMI calculated

    Rs 48,965

    You end up paying

    Rs 70,51,050

    Total interest repaid

    Rs 30,51,050

     

    Other Details

    • Pre Sales Information: Pre-sales information is not detailed on the website of the company. Important information, such as, interest rates, and other processing charges have not been disclosed. Apart from this, other important information such as eligibility criteria has also not been dealt with detail.

    • Customer Support: The website contains adequate contact information. However, the company does not fare well on the customer support front. There are various complaints registered against it, which talk about sales staff not replying to inquiries of customers. Also, some complaints deal with bogus cheque bounce cases.

    Documents Required

    Documents required

    Salaried applicants

    Self-employed applicants

    Application form

    Yes

    Yes

    Processing fee cheque

    Yes

    Yes

    Name and date of birth proof

    Yes

    Yes

    Identity proof

    Yes

    Yes

    Address proof

    Yes

    Yes

    Signature proof

    Yes

    Yes

    Income documents

    Salary slips, form 16 and bank statements

    ITRs with financial statements, bank statement

    Property Documents

    As applicable

    As applicable

     

    Ratings

    Parameter

    Rating out of 5

    Speed of processing

    3.5

    Documentation

    2.5

    Customer service

    2

    Value for money

    3

    Overall

    3

    @ Customer service levels are adjudged through number and types of consumer complaints across consumer forums, user reviews, blogs and sample customer care calls.

     

    Published on June 22, 2011 · Filed under: Home Loan;
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